A need has been identified and now it is time to choose a tool. Here are some ways that will lead to identifying the best tool for the job and getting the largest buy in from others
Let’s take a look at some steps for a successful tool choice.
- Scope – Understand your needs. It is imperative that you analyze your full need before searching for tools and do not deviate from the scope.
- Buy vs Build – Decide whether the work and cost is worth building a customized solution or worth the loss of productivity.
Is buying a solution that has 80% of the needs but less costly and usable right away worth the loss of the 20% functionality?
- Cost – Cost is not just the price of purchasing a tool. There are many “hidden expenses” in business. Don’t forget to include items like consulting costs, support, maintenance and training your users.
- Peer reviewed – Get others involved. Presenting your scope and including others will encourage buy in from team members and end users.
- Have a plan for measuring success – It is important to know how you are going to measure the success of the new tool. Saving time, or efficiency in process and customer retention are some important data points not to forget.
- Return on Investment (ROI) – It is always important to review past purchases before renewing any contracts to make sure it has given you the projected ROI.
Remember, how you manage the process counts towards success!